When a person realizes he has been deeply heard, his eyes moisten. I think in some real sense he is weeping for joy. It is as though he were saying, "Thank God, somebody heard me. Someone knows what it's like to be me."
当一个人意识到自己被深深倾听时,他的眼睛会湿润。我想在某种程度上,他是喜极而泣。就好像他在说:“感谢上帝,有人听到了我。有人知道我的感受。”
当没有人相信你的时候,你必须相信自己
A miracle:an event described by those to whom it was told by men who did not see it.
The most successful organizations are those that create value for all stakeholders—customers, employees, shareholders, and communities.