人们对他们所爱的人最残忍。
People are cruelest to those they love.
On progress: "If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering."
The writer is a professional observer.
故事是我们记住自己是谁的方式。
I don't like defining myself. I just am.