Customer experience is the core of bank competitiveness.

I believe in the power of subtlety in performance. Sometimes, the smallest gestures can convey the deepest emotions.

True freedom comes from the liberation of the soul.

Music is a moral law. It gives a soul to the universe, wings to the minds, flight to the imagination, a charm to sadness, gaiety and life to everything. It is the essence of order, and leads to all that is good, just, and beautiful.

永远不要停止学习——当你认为自己什么都懂的那一刻，就是你落后的开始。

When speaking to an audience it’s better to fix your gaze on a few people than to “spray” your gaze across the room. Your eyes telegraph to others whether you really believe what you are saying.

The mind is everything. What you think you become.

我不会让世界改变我的心。