Customer satisfaction begins with understanding their unspoken needs and exceeding their expectations.

I take nothing for granted. I now have only good days, or great days.

La verdad no siempre está en los hechos, a veces se esconde en los pliegues de la imaginación.

Power is not given to you. You have to take it.

The only reason people want to be masters of the future is to change the past.

世界是一个残酷的地方，艺术是它的复仇。