1998年：贝索斯致股东信《保持对客户的恐惧》

"A book is a conversation across time."

The quality of an organization's communication determines the quality of its relationships.

写作的艺术就是发现你所相信之物的艺术。

In modern life nothing produces such an effect as a good platitude. It makes the whole worldkin.

在不自由的世界里生存的唯一方式，就是让自己变得彻底自由，以至于你的存在本身就是一种反抗。