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The complexity of life is not a barrier to understanding, but a gateway to deeper insights.
生命的复杂性不是理解的障碍,而是通向更深层次洞察的门户。
Your most unhappy customers are your greatest source of learning.
过去总是与我们同在,它塑造了我们是谁。
我认为人们相信天堂是因为他们不喜欢死亡的想法,因为他们想继续活着,他们不喜欢别人会搬进他们的房子并把他们的东西扔进垃圾堆的想法。
The most successful businesses are those that understand their customers better than anyone else.