The price one pays for pursuing any profession, or calling, is an intimate knowledge of its ugly side.
The problem of quality management is not what people don't know about it. The problem is what they think they do know.
译文：不能让智巧劳烦打扰我们的心境，不能让私利拖累我们的自身；把国家的治乱寄托在法术上，把是非的判断寄托在赏罚上。
技术是工具，人才是灵魂，两者结合才能创造价值。