People who have great relationships don’t do so because they have no problems. They have great relationships because they deal with their problems well.

We've done price elasticity studies, and the answer is always that we should raise prices. We don't do that, because we believe -- and we have to take this as an article of faith -- that by keeping our prices very, very low, we earn trust with customers over time, and that that actually does maximize free cash flow over the long term.

无论多么艰难，永远不要放弃你的梦想。

The heart is a lonely hunter, and it will always be so.