—— 请按键盘 空白键 开始游戏 ——

关键是设定现实的客户期望,然后不仅仅是满足它们,而是超越它们——最好是以意想不到和有益的方式。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
你能做的最好的投资就是投资自己。
The world is full of people who have stopped listening to themselves or have listened only to their neighbors to learn what they ought to do, how they ought to behave, and what the values are that they should be living by.