零缺陷是一个绩效标准。它是工匠的标准，无论他或她的行业是什么。
Zero Defects is a performance standard. It is the standard of the craftsman, regardless of his or her trade.
"The greatest journeys are those that lead us back to our own humanity."
我爱所有的众生，就像母亲爱护自己的孩子一样。
"Every book is a conversation between the author and the reader."
You have to be thick-skinned in this business.
We don't just make furniture; we create the backdrop for life's most important moments.
