质量是精心构建的文化环境的结果。它必须是组织的结构，而不是结构的一部分。
Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.
The true measure of a company's success is how it treats its people and the environment.
A company's culture is defined by the actions of its leaders.
释义：忍耐可以观察事物情理的变化，忍耐可以挫败奸邪的时机，忍耐可以保持刑罚奖赏的公正，忍耐可以积蓄威严品德的稳固。
"The key to great acting is listening. It's not just about saying your lines, it's about hearing what the other person is saying."
I prefer to count the stars rather than to laugh at them.
The law isn't justice. It's a very imperfect mechanism. If you press exactly the right buttons and are also lucky, justice may show up in the answer.
Every word is a step towards understanding.
"The past is not a place but a condition."
