质量是精心构建的文化环境的结果。它必须是组织的结构，而不是结构的一部分。
Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.
民能载舟，亦能覆舟，大众的力量是决定性的。唐朝时，魏征用此观点来劝谏唐太宗，荀子的这句话是身居高位的人应该时刻铭记的。
"真相并不总是美丽的，但谎言总是丑陋的。"
Nothing is more precious than independence and liberty.
The true spirit of delight, the exaltation, the sense of being more than Man, which is the touchstone of the highest excellence, is to be found in mathematics as surely as in poetry.
Sometimes the simplest ideas make the best stories.