Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.
质量是精心构建的文化环境的结果。它必须是组织的结构,而不是结构的一部分。
如果你足够仔细地观察,日常总是非凡的。
The greatest glory in living lies not in never falling, but in rising every time we fall.