I think the most important thing in life is to be true to yourself.

Duty is the most sublime word in our language. Do your duty in all things. You cannot do more. You should never wish to do less.

今天很残酷，明天更残酷，后天很美好，但绝大部分人是死在明天晚上，看不到后天的太阳。

客户满意度毫无价值，客户忠诚度才是无价的。

质量意味着在没人看的时候也要把事情做对。