成功的关键是走进商店，倾听员工们要说的话。
The key to success is to get out into the store and listen to what the associates have to say.
I'm not trying to be sexy or cute. I'm just being myself.
事实是我不必成为最好的，我不必进最多的球。我必须做的是尽我所能帮助团队。
Dictatorship and authentic literature are incompatible. One must die for the other to survive.
In the quest for understanding, the journey is just as important as the destination.
