The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.

我不会再为我所不再信仰的东西服务，无论它自称是我的家园、我的祖国还是我的教会。

We find what we expect to find,and we receive what we ask for.

Strength does not come from winning. When you go through hardships and decide not to surrender, that is strength.

回忆就像影子 - 它们无处不在跟着你，即使在没有光的时候。

作家的责任是挖掘真相，无论它多么痛苦。