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成功的关键是走进商店,听听员工们怎么说。让每个人都参与进来是非常重要的。我们最好的想法来自店员和库存员。
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
在困难时刻,我们不是被环境定义,而是被我们的反应定义。
Books say: She did this because. Life says: She did this. Books are where things are explained to you; life is where things aren’t.