"The truth of a story lies in what it hides, not in what it reveals."

从长远来看，获胜的公司是那些最以客户为中心的公司。

贤能的人做事，考虑的是如何有利于他人

"The power is in the balance: we are our injuries, as much as we are our successes."

只要是利益他人的事情，就要坚持做下去；只要是不利于别人的事情，就要马上停止不做。