亚马逊有三大观念，已经坚持了18年，也是亚马逊成功的原因：客户至上、创新和耐心。

我能做的就是跟随我的直觉，因为我永远无法取悦所有人。

To feed the world, we must first understand it.

A prophet is not without honor except in his own country and in his own house

通过文学，我们可以理解那些我们无法直接体验的生活。

Data is the new oil. It's valuable, but if unrefined it cannot really be used. It has to be changed into gas, plastic, chemicals, etc to create a valuable entity that drives profitable activity; so must data be broken down, analyzed for it to have value.