Every building must tell a story, the story of the people who inhabit it.

We are not in the coffee business serving people, we are in the people business serving coffee.

"Technique is important, but it should never overshadow the soul of the work."

You can't control what you don't measure.

梦魇是相信恐吓人们是刺激他们发奋的最好办法，或是环境越残酷，就会有越多人接受挑战。你必须想，你的理想父亲是怎样的？你的理想父亲往往是严厉又温和的，虽然这界限很难画定，我们社会需要的模范性人物是像一个理想父亲，不要走极端，不要完全集权、纯粹纪律，也不要模糊马虎，乱无规章。

所有事物都是由土和水生成和成长的。