所有的企业都应该永远保持年轻,如果你与客户一同变老,你就会重蹈伍尔沃斯(Woolworth)公司的覆辙。
On growth: "All businesses need to be young forever. If your customer base ages with you, you're Woolworth's."
我们对过去了解得越多,就越能理解现在。
可持续发展不是一种选择,而是现代经济中生存的必要条件。
——抵日本神户时谈话,1895年11月12日
You can't just sit there and wait for people to give you that golden dream. You've got to get out there and make it happen for yourself.