我不需要任何人来完整我，我自己就能完整自己。

出自《论语·子罕》。年轻人是值得敬畏的啊，你怎么知道他之后不如当今的你呢？

The best performance improvement is the transition from the nonworking state to the working state.

We change our behavior when the pain of staying the same becomes greater than the pain of changing. Consequences give us the pain that motivates us to change.

客户的忠诚是赢得的，而不是给予的。