在我早期的职业生涯中，我一直在问：我如何治疗、治愈或改变这个人？现在我会这样表述这个问题：我如何提供一种关系，让这个人可以利用它来实现自己的个人成长？

The central task of education is to implant a will and facility for learning; it should produce not learned but learning people. The truly human society is a learning society, where grandparents, parents, and children are students together.

"Your most unhappy customers are your greatest source of learning."

企业文化是最宝贵的资产。

Diversity of thought drives innovation—it’s non-negotiable.

By recording your dreams and goals on paper, you set in motion the process of becoming the person you most want to be. Put your future in good hands — your own.

You can't start the next chapter of your life if you keep re-reading the last one.