We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient.

"The world is full of stories, but only a few are worth telling."

没有人想死。即使那些想上天堂的人，也想活着上天堂。

I hate when I'm on a flight and I wake up with a water bottle next to me like oh great now I gotta be responsible for this water bottle.

There’s no such thing as a mistake in art—only unexpected turns.