你不能只问顾客要什么，然后想法子给他们做什么。等你做出来，他们已经另有新欢了。

可持续性不是一种趋势——它是商业的新标准。

你不能让你的失败定义你，你必须让你的失败教导你。

The deepest problems of modern life derive from the claim of the individual to preserve the autonomy and individuality of his existence in the face of overwhelming social forces, of historical heritage, of external culture, and of the technique of life.

每个人都重要，否则没有人重要。

We are all on the grid, and the grid is everywhere.

There is no man, however wise, who has not at some period of his youth said things, or lived in a way the consciousness of which is so unpleasant to him in later life that he would gladly, if he could, expunge it from his memory.