You have to be willing to get happy about nothing.

To write is to give voice to the silenced.

The best novels are those that manage to create autonomous worlds, worlds that function according to their own laws and logic.

"The greatest journeys are those that take us inward, to the depths of our own souls."

Customer satisfaction is worthless. Customer loyalty is priceless.

Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence.