政府的腐败几乎总是始于其原则的衰败。

Freedom does not consist in any dreamt-of independence from natural laws, but in the knowledge of these laws, and in the possibility this gives of systematically making them work towards definite ends.

多倾听你的客户，而不是对他们说话 - 他们会告诉你你需要知道的东西。