数据是任何组织的生命线。没有它，决策将基于直觉而非证据。

Children's books should challenge as well as comfort.

Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence.

政策规则优于自由裁量，因为它们消除了时间不一致性问题。

大凡在各种事业上取得成功的人，一定是非常敬业，把事情认真对待的；那些失败的，一定是因为轻慢了。