现象是隐秘的本质所显现的外表。

我不可能让所有人都喜欢我，因为我不是神。

超越顾客的期望。如果你这样做，他们会一次又一次地回来。给他们想要的——再多一点。

In one of the stars I shall be living。 In one of them I shall be laughing。 And so it will be as if all the stars were laughing， when you look at the sky at night… You – only you – will have stars that can laugh.