The way management treats the associates is exactly how the associates will then treat the customers.

爱是自由的；承诺永远爱同一个女人，与承诺永远相信同一个信条一样荒谬。

设计不是强加你的意志，而是发现已经存在的东西。

The dead are never far from us. They’re in our hearts and on our minds and all around us.

Love is not a profession, it's a condition.

永远不要停止学习；一旦停止，你就会开始落后。

我一生都在学习奋斗 - 也学会了保持微笑。如果你微笑，事情就会解决。