Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.
领导力是指让他人因为你的存在而变得更好,并确保这种影响在你离开后依然持续。
我通过艺术来治愈自己。