Never underestimate the power of a farmer’s intuition—it’s built on experience.

光是理解世界的关键。

The key to success is to get out into the store and listen to what the associates have to say.

We've had three big ideas at Amazon that we've stuck with for 18 years， and they're the reason we're successful:Put the customer first. Invent. And be patient.

Diversity of thought leads to better decision-making in complex environments.

"We think we’re the ones who notice things, but really it’s the things that notice us."