2008：贝索斯致股东信《逆向工作法 VS 技能导向法》

Trust is the expectation that arises within a community of regular, honest, and cooperative behavior, based on commonly shared norms, on the part of other members of that community.

释义：救助他人要在他们最危急的时候施以援手，施舍帮助要在他们最困厄的时候给予支持。

羊羔有跪下接受母乳的感恩举动，小乌鸦有衔食喂母鸦的情义。