When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
当[竞争者]在早晨洗澡的时候，他们在想如何超过他们的一个主要竞争对手。我们在早晨洗澡的时候，我们在想如何让我们的客户更满意。实际上，我们想如何发明一些新的东西，我已经看到这个模式在我们的所有业务中重复出现。
心灵是一个相互作用的感觉系统。
老式的选股策略:“有一天你感觉像个英雄，第二天你感觉像一只山羊，换种方式说，大多数情况下它是只是运气。”
True leadership is about creating an environment where people can thrive and reach their full potential.
Every decision we make today shapes the legacy we leave for tomorrow.
我们生活的目的是快乐。