我们越理解个别事物，我们就越理解上帝。
A brand's value lies in its ability to meet the evolving needs of consumers.
The true value of stone lies in how we transform it for human use.
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
The dead are never far from us. They’re in our hearts and on our minds and all around us.