It is the absence of facts that frightens people: the gap you open, into which they pour their fears, fantasies, desires.

Power is not a tool, it is a weapon. And like any weapon, it can be used for good or ill.

激励、发展潜力、承担责任的能力以及为组织目标引导行为的意愿都存在于人们之中。管理并非赋予这些特质，而是有责任创造条件，让人们能够认识并自我发展这些人性特征。

The only thing that separates successful people from the ones who aren't is the willingness to work hard.