The customer’s satisfaction is the ultimate measure of our success.
I don't fear failure. I fear not trying.
The more you love, the more you can love—and the more intensely you love.
作为领导者最难的事情是展示或表现出脆弱性……当领导者展示出脆弱性和敏感性,并将人们团结在一起时,团队就会获胜。