Art is my way of surviving.
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. The best ideas come from the floor.
真正的韧性来自于为多种未来做准备，而不仅仅是预测一个未来。
人性不是无限可塑的；它带有一种内在结构，引导发展朝向特定方向。
只要你能坚持一步一步往前走，你几乎可以度过任何难关。
心理学必须避免一切形式的心灵主义。