How often do we tell our own life story? How often do we adjust, embellish, make sly cuts? And the longer life goes on, the fewer are those around to challenge our account, to remind us that our life is not our life, merely the story we have told about our life.

Your most unhappy customers are your greatest source of learning.

小说是一面镜子，不仅反映世界，也反映读者的灵魂。