人与人每次见面，如果都好像刚认识时那样，那么即使相处到老，也不会相互有怨恨之心。

Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.

If you don’t try to uncover what is unseen and understand its nature, you will be ill prepared to lead.

Be yourself; everyone else is already taken.

The human heart is like the sea: it has its storms, its tides, and its depths; in it, too, there are pearls.