关键是设定现实的客户期望,然后不仅要满足它们,还要超越它们——最好是以意想不到和有益的方式。
我们都在寻找某样东西,即使我们不知道它是什么。
The best investment you can make is in your own abilities.
The investor's chief problem—and even his worst enemy—is likely to be himself.