We're flooding people with information. We need to feed it through a processor. A human must turn information into intelligence or knowledge. We've tended to forget that no computer will ever ask a new question.

我们的行业不尊重传统——它只尊重创新。

2002年：贝索斯致股东信《同时提供领先世界的用户体验，和价格最低的产品》

The most effective economic organizations are those that are able to combine the efficiency of large-scale operations with the flexibility and innovation of small-scale ones.