The customer is always right, even when they're wrong.
I don't have a plan. I never have. I just do what feels right at the time.
当行动与言语一致时,信任就建立了。
领导力在于激励他人看到自己和他们所做工作的潜力。
与没见过的老虎还可以亲近,但与很熟悉的人不能够太亲。