The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
克服恐惧的最好方式是用勇气面对它。
创新是任何希望保持领先地位的企业的命脉。
The night is a great symphony, but the stars are its notes.
I've always been a person who follows my heart.