A novelist must be a psychologist, but a psychologist of a special kind—one who understands the souls of men and women as if he had made them.

"Grief is a sort of madness, I think. It makes you do strange things."

银行服务的本质是信任，科技只是让信任更高效。

Consumer trust is hard to earn but can be lost in an instant, we must always remember this.