客户体验的提升永无止境，我们必须持续创新。

The world is the totality of facts, not of things.

一个组织的流程质量决定了其产品和服务的质量。

"Stories are the way we teach children how to navigate the world with courage and kindness."

Freeing yourself was one thing, claiming ownership of that freed self was another.

I'm a proud non-reader of books.

User needs are both the starting point and the end point of business.