Resilience in business comes from diversifying both energy sources and strategies.

I've never known anyone who was what he or she seemed; or at least, was only what he or she seemed.

未来的竞争不是企业之间的竞争，而是商业模式之间的竞争。

We are all in the gutter, but some of us are looking at the stars.

只有在非常害怕失去的一样东西的时候一个人才会说谎。《纯真博物馆》

形式与功能的交汇处就是伟大设计产生的地方。

"Escrever é uma forma de libertação, de expressão do que está dentro de nós."

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.