成功的关键是走进商店，听听员工们怎么说。每个人都参与进来是非常重要的。最好的想法来自基层。
"There are two occasions when the sacred beauty of Creation becomes dazzlingly apparent, and they occur together. One is when we feel our mortal insufficiency to the world, and the other is when we feel the world's mortal insufficiency to us."
The things we admire in men, kindness and generosity, openness, honesty, understanding and feeling, are the concomitants of failure in our system. And those traits we detest, sharpness, greed, acquisitiveness, meanness, egotism and self-interest, are the traits of success.
应对世界的唯一方法就是书写它。
鱼是我所喜欢的，熊掌也是我所喜欢的，两种东西不能同时拥有，就舍弃鱼去取得熊掌。生命是我所喜欢的，义也是我所喜欢的，如果两种东西不能同时拥有，就舍弃生命去取得大义。