Stories are how we make sense of the world, even when they don’t make sense.

The way management treats the associates is exactly how the associates will then treat the customers.

我们必须以与传统疗法相同的严谨态度来设计数字心理健康工具。

同理心是领导者的关键技能；它让你能在更深层次上理解和连接你的团队。