唯一使生活成为可能的是永久而难以忍受的不确定性;不知道接下来会发生什么。
实现长期成功的唯一方法是为客户、员工和社会创造真正的价值。
Innovation is not the goal, solving problems is.
The most dangerous phrase in the language is, 'We've always done it this way.'
我们生产的每一桶石油都必须是尽可能负责任地生产出来的。
Zero Defects is a management standard aimed at the prevention of defects by focusing on the prevention of errors.