The anointed don't like to talk about painful trade-offs. They like to talk about happy "solutions” that get rid of the whole problem- at least in their imagination.

I’m not here to be liked, I’m here to be real.

Success is measured not just in profit, but in positive impact.

未来的竞争不是价格的竞争，而是用户体验的竞争。

想治理国家，首先要先去治民。治民要先正己，做好治家的工作，把自家子弟教育好了，自己就会以身作则；只有做到先正自己，才能在治民方面起到带头作用。只有先做好自己，才能为别人带好头和榜样；只有先身体力行才能有好作用榜样示范作用。这才是真正有意义的治理国家的好方法。只有先立好自己的身才能对社会起到好的表率作用。

在危机中，首要任务是止血。